OBL-16: Data Principal Grievance Redressal Mechanism
Provides an easily accessible channel for principal complaints with timely resolution workflows.
Statutory scope: Section 8(10) · Assigned to Rights operations / Legal · Systems: Principal Rights & Grievance Service (SYS-011); grievance service
Recommended interface: Remove the effective grievance mechanism or its accountable owner; expected outcome is readiness rejected and remediation assigned.
Remove the effective grievance mechanism or its accountable owner; expected outcome is readiness rejected and remediation assigned.
Governance & Architecture
Verification Specification & Workpaper
proposed per-row review/acceptance specification; not a claim of executed statutory coverage
populated hypothetical decision/specimen; not actual enterprise execution
Canonical Statutory Grounding
Source references verified against the official Gazette of India publication baseline.
Data Fiduciary
Processing by it or its processor
Responsibility despite agreements/principal default; valid processor contract; conditional data accuracy; safeguards; breach intimation; erasure; contact and grievance mechanism.
s8(7) lawful-retention exception; s17 preserves s8(1),(5) under subsection (1).