Legal Register
ACT-13 Tranche 3 (13 May 2027) — Core Operating Cliff
Status: scheduled, not yet operative
Section 13: Grievance about obligations or rights
Use r14(3) grievance period distinctly.
Regulated Actor: Data Fiduciary or Consent Manager; Data Principal
Gazette Baseline: Lines 477–487
Statutory Trigger
Grievance about obligations or rights
Applies to: Data Fiduciary or Consent Manager; Data Principal
Substantive Conditions
Readily available grievance means; respond within prescribed period; exhaust opportunity before Board.
Statutory Exceptions
Applicable exemptions; not a uniform deadline for all rights services.
Official Gazette Text (Verbatim Publication)
Ministry of Law and Justice publication, Digital Personal Data Protection Act, 2023.
Right of 13. (1) A Data Principal shall have the right to have readily available means of grievance
grievance redressal provided by a Data Fiduciary or Consent Manager in respect of any act or omission
redressal.
of such Data Fiduciary or Consent Manager regarding the performance of its obligations in
relation to the personal data of such Data Principal or the exercise of her rights under the
provisions of this Act and the rules made thereunder.
(2) The Data Fiduciary or Consent Manager shall respond to any grievances referred
to in sub-section (1) within such period as may be prescribed from the date of its receipt for
all or any class of Data Fiduciaries.
(3) The Data Principal shall exhaust the opportunity of redressing her grievance
under this section before approaching the Board.
Mapped Operational Controls (1)
Enterprise obligations in the Control Master Matrix grounded in this statutory provision.